Delivery

& Returns

Deliveries/ Shipping 

Processing time:

 

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. B Sweet is not responsible for delays due to customs.

 
Refunds & Exchanges
We gladly accept returns and exchanges.
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
We don't accept cancellations

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged 

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Digital downloads

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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